Privacy policy

Who we are

Bruntsfield Designs is a furniture design studio based outside Edinburgh. We design and build considered timber furniture, including our Forma modular shelving system and bespoke commissions.

Data controller:‍

Bruntsfield Designs (Company No. SC666880)
hello@bruntsfielddesigns.co.uk
5, The Stables,
Oxenford Castle, Pathhead, EH37 5US.

What information we collect

We only collect information you give us directly, or that is gathered automatically when you visit our website.

Information you provide:

Your name, email address, phone number, and any details you include when you submit an enquiry or contact form
Your email address if you subscribe to our newsletter
Any photos, dimensions, or other information you choose to share with us as part of a design consultation

Information collected automatically:

Basic website analytics, including pages visited, time spent on the site, and the device and browser you are using
Cookies necessary for the website to function correctly (see the Cookies section below)

We do not collect sensitive personal data, and we do not use automated decision-making or profiling.

How we use your information

We use your information only for the purposes for which it was provided:

To respond to your enquiry – when you contact us or submit a project enquiry, we use your details to get back to you and, where relevant, to progress a design consultation or order
To send you our newsletter – if you have subscribed, we will occasionally send you updates about new work, products, and studio news. You can unsubscribe at any time using the link in any email we send
To improve our website – anonymised analytics help us understand how people use our site so we can make it better

We will never sell your data to third parties, and we will not use it for any purpose other than those described here.

Our legal basis for processing your data

Under UK GDPR, we process your personal data on the following grounds:

Legitimate interests – to respond to enquiries and manage client relationships
Consent – for newsletter subscriptions and any non-essential cookies
Contract – where we are fulfilling an order or commission on your behalf

How long we keep your data

Enquiry and contact form data – we retain correspondence for up to three years in case you return to us or we need to refer back to previous discussions
Order and commission records – retained for seven years to comply with HMRC requirements
Newsletter subscribers – your email address is held until you unsubscribe or ask us to remove it
Website analytics – anonymised and aggregated; no personal data is retained

Who we share your data with

We do not sell or rent your personal data. We may share it with a small number of trusted third-party services that help us run our business:

Webflow – our website is hosted and built on Webflow, which processes data on our behalf (webflow.com/legal/privacy)
Email service providers – used to send and manage newsletter communications
Google Analytics– anonymised website analytics

All third-party providers are required to handle your data in accordance with applicable data protection law. Where providers are based outside the UK, we ensure appropriate safeguards are in place.

Cookies

Our website uses cookies – small text files placed on your device. We use:

Essential cookies – required for the website to function (e.g. session management). These cannot be disabled.
Analytics cookies – used to understand how visitors use our site. These are only placed with your consent.

You can manage cookie preferences through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct any inaccurate or incomplete data
Erase your data (the "right to be forgotten"), where no legal obligation requires us to retain it
Object to or restrict processing in certain circumstances
Withdraw consent at any time, where processing is based on consent
Data portability – to receive a copy of your data in a commonly used format

To exercise any of these rights, please contact us at hello@bruntsfielddesigns.co.uk. We will respond within one month.

Complaints

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:

ico.org.uk

We would, however, always appreciate the opportunity to address any concerns directly before you contact the ICO – please do get in touch with us first.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page.

Contact

If you have any questions about this policy or how we handle your data, please contact:

Bruntsfield Designs

‍hello@bruntsfielddesigns.co.uk
‍5, The Stables,
Oxenford Castle, Pathhead, EH37 5US.